My book has  be published 


Hints and Tips

for Trainers, Instructors, Professors and Lecturers


added tips


Blended and E learning

ISBN 978-1-78623-273-1

£15 or $20




This book is designed to give new and experienced instructors and trainers hints and tips to make their training sessions more effective. There is also a section on how to implement and train Instructors and trainers in blended and online learning. It is a useful guide for

training managers as well.


The hints and tips in this book, cover:

• How to get participant ‘Buy in’ to what you are teaching

• How adults learn

• Course Design and the importance of measurable Objectives

• Exercises to open your course effectively

• Exercises to find out what your participants want from your course

• How to run small group exercises

• How to debrief exercises effectively

• Dealing with questions effectively

• How to ask effective questions

• The use of and reading body language to enhance your effectiveness

• Listening skills

• Delivery techniques

• Aids to help you deliver your courses

• Coping with different learning styles

• Dealing with difficult participants and Classroom problems

• Dealing with different cultures when teaching

• Implementing blended or online courses

• How to be an effective Blended or Online trainer

• Dealing with participants in online and blended courses

• Course evaluation sheets

• Concluding your course effectively

• Evaluating your own performance

• Helping your course participants to use the knowledge learned post course


If you are an experienced trainer, you may already use some of the hints and tips shown in this book, but I will be disappointed if you do not get at least 10 new ideas, tips or exercise from reading this book.


Gerard Prendergast June 2018

We offer a range of online courses with varying starting dates. 

These courses are run as both ‘public’ and ‘In-House courses. 
We can also run them for groups of participants from one organisation or include them as elements of a bespoke in-house training programme.

Areas we excel in training are:-

Train the Trainer - 3 and 5 days courses

Train the Trainer Refresher courses (Motivates experienced trainers and helps eliminate bad habits) 

Online trainers Courses

Course Design Courses

Leadership and Management training 
This training is designed to develop the knowledge, skills and behaviours of both operational and newly appointed managers to maximise their full 

We run these at various levels:

Team leader – Equip individuals to effectively run a team to achieve goals

First Line Managers - aims to develop the knowledge, skills and behaviours of both operational and newly appointed managers to maximise their full potential.

Management – Intends to meet the needs of practicing managers, but would also be useful to more experienced managers who have not yet undertaken formal management training

We do not undertake course on Food Hygiene 

Please contact us for information on our courses at:  gplearning

New Paper Published at the Edulearn Conference Barcelona

The importance of setting up conditions for Industrial course participants to want to complete blended and Online Learning Courses

Gerard A Prendergast B.Sc. (Hons)  F.Inst.L.M., Dip. Sys. Prac. (Open)  

Abacus Learning Systems, United Kingdom

What this paper is about

A major benefit of blended learning and online training is that neither course participants nor tutors need to attend a central location to study or deliver a course. This has the potential to save both time and money by cutting travel time and costs, hotel bills and subsistence costs too. However, studying this way is not without time costs, as the participants need to spend additional time undertaking various course commitments.  Many employers overlook this fact and often managers will make no real time allowance and continue to expect their staff to undertake a full workload at the same time. This often results in courses not being completed or the individual participant abandoning the course.  The drop out rates in many online courses reach 75%. When this happens the sponsoring organisation ends up squandering time, effort, money and often reduces employee ‘good will’ too, due to frustration.  In this paper, I hope to give people, who are thinking of employing either blended learning or online training, a list of actions that I have found greatly assist the retention of course participants and thus help to ensure course completion.

Such pre course actions include:

1.     Allowing participants sufficient time to undertake the course requirements.

2.     Setting very firm instructions to supervisors not to impinge on study time, without exceptional reasons and having disciplinary sanctions where these instructions are ignored.

3.     Giving Course participants access to computers and the Internet away from their offices, but close enough to be able to visit regularly.

4.     Ensure that all course participants are aware of the costs of these courses and the value that their company puts on such training.

5.     Course participants are told that they will be expected to submit and ‘End of Course Report outlining what was their Key Learning points and how they are going to use this knowledge in their work.


The rational for each of these pre-course actions will be explained more fully later in this paper. The paper will so look at the effects of cultural differences on E-Learning delivery.

Keywords: Online Engagement, Study Time Permitted, Computer Access, Participants Awareness of Course Costs, Participants’ End of Course Reports

If you would like a copy of this paper then email 

If your organisation are considering using Blended or E-Learning,then you will benefit from either having us run a workshop about how to successfully implement E-Learning  or having us undertake a consultancy to assist you in successfully introducing this method of learning. We have been  a successful provider of E-Learning since 1994.

Please contact me at:

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